Refund policy

1. No refunds after purchase

Because keys, credentials, download links, and codes are delivered immediately and cannot be taken back or resold, we do not offer refunds, exchanges, cancellations, or partial credits after an order has been paid.

2. Please check before you buy

Read the product description carefully, including any region, platform, account, or validity requirements. If anything is unclear, contact us before paying — we are happy to confirm details in advance.

3. If your item does not work

We stand behind what we deliver. If an item you received is invalid, already used, or does not match its description, contact us within 24 hours of delivery with your order ID and a short description or screenshot. Where the fault is on our side we will replace the item, or issue store credit if no replacement is available. This is a replacement remedy, not a cash refund.

4. Not covered

• Buying the wrong item, region, plan, or quantity by mistake.
• Change of mind after delivery.
• Items that stop working after being shared, resold, or misused.
• Blocks or suspensions caused by breaking the provider's own terms.
• Claims raised long after delivery, where we can no longer verify the item.

5. Failed or duplicate payments

If a payment was charged but no product was delivered, or you were charged twice for the same order, that is not a refund request — it is a billing error. Contact us with your order ID and we will resolve it.

6. Chargebacks

Opening a dispute instead of contacting us first may result in your access being revoked and future orders being declined. Please talk to us — we reply quickly.